Fulfillment Policies

Refund Policy

Due to the nature of this program—including digital materials, live coaching, and access to our private mentorship community—all sales are final.

We do not offer refunds for this program. We believe deeply in the value of what we teach and are committed to supporting you every step of the way. If you have any questions before enrolling, please reach out to us at support@nicoleeldridgemedia.com to make sure Hometown ADvantage is the right fit for your business goals.

Delivery Policy

After enrollment, you'll receive immediate access to the course platform and onboarding materials via email. Live coaching calls begin on the scheduled dates outlined in the program, and all call replays will be available inside the course portal.

All materials are delivered digitally. There is no physical shipping involved.

Return Policy

We do not accept returns on digital products or coaching programs. Please ensure you’re ready to commit before enrolling.

Cancellation Policy

Enrollment in Hometown ADvantage is either a one-time payment or a 3-month payment plan.

By selecting the payment plan, you agree to complete all scheduled payments in full. This is not a subscription and cannot be canceled mid-way. Failure to complete your payment plan will result in removal from the program and loss of access to all materials, coaching calls, and the community.

If you have any issues with billing or questions about your payment schedule, please contact us at support@nicoleeldridgemedia.com.